What is the minimum amount of wine I can order?
We sell wine by cases of 12 bottles. The minimum order is 1 case of wine (can be a mixed dozen)
Penfolds Grange and Champagne Mailly Grand Cru can be ordered in single bottles. You can drop into our office in Northbridge to pick up single bottles of the BackVintage range.
What happens if the wine I receive is damaged or I don't like it?
If a case of wine turns up to your delivery address and the packaging or wine is damaged, simply contact BackVintage Wines Australia and we will arrange to credit the value of the damaged wine. Also, if you taste a bottle or two and are dissatisfied in any way, we will arrange collection at our cost and credit you the value of your wine purchase.
How long does it take to deliver my wine?
Within the Sydney Metropolitan region, we endeavour to deliver your wine within 5 business days after receipt of your order. We dispatch country and interstate orders via Australia Post on Tuesdays and Fridays from Sydney each week. Delivery times are consistent with standard ex Sydney Australia Post delivery schedules.
What are the delivery costs?
The delivery costs are a flat rate PER ORDER (not per case). The rates are as follows:
Sydney Metro = $6.00 incl GST per order
Melbourne Metro, Brisbane Adelaide & Canberra
NSW Country, VIC Country, Gold Coast, Sunshine Coast & Ipswich = $12.00 incl GST per order
Perth Metro, QLD Country, SA Country, WA Country & Tasmania = $18.00 incl GST per order
Do you deliver outside of Australia?
No, at this time BackVintage Wines only delivers to customers within Australia
What does Nick Bulleid's qualification "Master of Wine" represent?
The "Master of Wine" is the wine trade's most famous and demanding professional qualification earned by passing extensive tasting and written examinations given by the Institute of Masters of Wine, a British organization established in 1953.
In May each year, candidates sit almost week long examinations comprising four written papers and three practical (wine tasting) papers. These include blind tastings of about three dozen wines (sourced from anywhere in the world), written tests on viticulture, vinification, various aspects of the wine trade, the history of wine, and knowledge of wine markets around the world.
The pass rate for the examination is notoriously low. In 2003, only 9 candidates passed the examination.
There are still only 245 Masters of Wine in the world 50 years after the qualification's inception.
For more information on the Institute of Master of Wine see
www.masters-of-wine.org
Why do you verify I am over 18?
NSW Liquor Licensing Law prohibits the sale of alcoholic beverages to persons under the age of 18 years. The first time you purchase BackVintage wine, we request that you supply your date of birth to confirm that you are 18 years of age or over. We do not need this information again if it has previously been supplied.
How does BackVintage Wines Australia protect customer information?
Confidential information, such as your address and order history is stored on the our main database, which is protected against unauthorised access. We do not sell, trade or rent your personal information to others.
